Privacy policy
Last updated: March 2026
1. Data controller
The data controller for personal data collected through this website is KeyMasterArcade (hereinafter, "the Controller"), based in Spain. For any enquiry related to data protection you may contact us through the contact form available on the website.
2. Data we collect
Through the contact form we collect the following data: name, company or business, email address, phone number, machine type of interest, business location and message. This data is provided voluntarily by the user when submitting the form.
3. Purpose of processing
The personal data collected is used exclusively to: (a) respond to information requests submitted through the contact form; (b) provide quotes or information about availability of arcade machines; (c) manage the commercial relationship should the user decide to engage our services.
4. Legal basis
The legal basis for processing your data is the consent you give by ticking the acceptance checkbox on the contact form, in accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR). You may withdraw your consent at any time.
5. Data retention
Personal data will be kept for as long as necessary to fulfil your request and, once resolved, for the legally required retention periods. If no commercial relationship is established, data will be deleted within a maximum of 12 months from receipt of the form.
6. Data recipients
Data is not shared with third parties except where required by law. Messages from the contact form are sent through an internal notification service to facilitate management of received enquiries.
7. User rights
You may exercise your rights of access, rectification, erasure, restriction of processing, portability and objection by contacting us through the website form. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe your rights have not been properly addressed.
8. Cookies
This website uses essential technical cookies required for the correct functioning of the site and third-party analytics cookies (Vercel Analytics) to collect statistical information about site usage. These cookies do not collect personally identifiable data. You can configure your browser to reject cookies or to be notified when they are sent.
9. Changes
We reserve the right to modify this privacy policy to adapt it to legislative changes or changes in our activities. We recommend reviewing it periodically.